tkok FAQ — Bonuses, Betting and More

Bets placed on slot games generally count in full toward wagering. Live casino table games (such as Baccarat or Roulette) and sports betting may count partially or at a different rate. The exact list can be found on tkok's terms and conditions page, as the conditions may vary depending on the type of bonus. If you are unsure, ask in live chat.

Yes, it is possible to cancel an active bonus from your account at tkok. However, cancelling a bonus will void any winnings earned from that bonus, and only your original deposited amount will remain. Make sure you are certain before cancelling, as the bonus cannot be recovered once removed. Contact the support team for more details.

The expiry of each bonus depends on the type of offer. Typically, wagering must be completed within a set period after claiming the bonus; otherwise the bonus and any winnings from it are cancelled. The expiry for each offer at tkok is stated in its own description. For weekly or monthly promotions, the bonus must be claimed within that week or month.

Wagering means you must place bets totalling the bonus amount multiplied by a set number. Example: deposit ৳25,200 and receive a 120% bonus of ৳15,000 → total balance ৳40,200 → wagering ৳15,000 × 20 = ৳3,00,000. Each slot spin or bet is added to the wagering counter. You can track your progress in the account dashboard.

If a match is cancelled or results in No Result due to rain or any other reason, tkok generally treats that bet as void and the full stake is returned. In the case of a multi-bet, the void selection is removed and the remaining selections determine the settlement. Conditions may differ for specific tournaments or markets — it is worth reading the rules before placing a bet.

Decimal odds are straightforward. Say Team A has odds of 1.65 and Team B has odds of 2.30. If you bet ৳1,000 on Team B and Team B wins, you receive ৳2,300 back (৳1,300 profit). If Team A wins, you lose ৳1,000. The higher the odds, the less likely the outcome is considered — but the return is greater if you win.

Match Winner, Toss Winner, Top Batter, Over/Under Runs — these are the most popular markets. Innings runs, player performance, and powerplay markets are also available for BPL and Bangladesh Tigers T20 matches. In a multi-bet, combining three selections (odds 1.40, 1.50, and 1.60) gives combined odds of 1.40 × 1.50 × 1.60 = 3.36 → a ৳100 bet returns ৳336 (all three must win).

Yes, tkok offers in-play or live betting. You can place bets even after a match has started, as the odds change in real time. Odds shift when wickets fall or the run rate changes, so you need to watch the situation closely before placing a bet. In live betting, it is better to make decisions carefully rather than in a rush.

Many slot games have a demo mode where you can try the game without using real money. Playing in demo mode on tkok lets you understand the game's features, paylines, and bonus rounds. However, any winnings in demo mode cannot be withdrawn — you need to place real bets for real winnings. Starting with demo mode is a good option for new players.

Volatility or variance refers to how often and how much a game pays out. High-volatility slots such as Nolimit City's Fire in the Hole xBomb or San Quentin xWays pay out less often, but the amounts can be large when they do. Low-volatility slots pay out more frequently, but the amounts are usually smaller. Choose a game based on your bankroll and playing style.

RTP (Return to Player) is a slot's theoretical average return rate. For example, Fortune Mouse (PG Soft) has a maximum RTP of 96.96%, meaning that over the long run, an average of ৳96.96 is returned for every ৳100 wagered. This is an average figure, so results will vary from session to session. Choosing a high-RTP game is a smart approach, but it does not guarantee a win.

In a progressive jackpot, a small portion of each bet is added to a pool, so the prize grows over time. When a player triggers the jackpot, the entire pool goes to that player and the pool resets to zero. Progressive pools can be found in fishing and slot games from studios like JILI. Winning the jackpot is completely random and does not depend on the number of spins in any guaranteed way.

tkok currently supports five deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfer, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank can be used. The minimum deposit amount is ৳300 for all methods.

The minimum deposit amount at tkok is ৳300 for all deposit methods. Transactions below this amount will not be processed. The ৳300 minimum also applies when claiming a welcome bonus or other promotional offers. The minimum withdrawal amount is ৳800.

Log in to your tkok account, go to the deposit option, and select Nagad. Send money to the Nagad number shown on screen using your app or USSD (*167#). Save the payment reference or transaction ID and submit it in the deposit form. Your balance will be updated after confirmation.

tkok does not charge any separate fees on deposits. However, your mobile banking provider or bank may apply their own transaction charges according to their terms. For the latest information, you can ask via tkok's live chat support.

When depositing via bKash, your balance is usually updated within a few minutes. There may be a slight delay during peak times or due to network issues. If your balance does not arrive within 15 minutes, contact live chat with your transaction ID — the support team will resolve it promptly.

You can contact tkok's 24/7 live chat support directly — assistance is available in Bengali. You can also reach the support team by email. If you feel that gaming is having a negative effect on your life, seek help without delay. Consider speaking with family, friends, or a professional counsellor.

Some common signs: repeatedly trying to win back lost money, spending beyond your budget, being unable to stop playing, hiding your gaming from family or friends, and facing financial pressure. If you notice these signs, contact tkok support immediately or temporarily lock your account for a period of time on your own.

tkok offers the option to set deposit limits as part of responsible gaming. Using this feature, you cannot deposit more than a set limit per day, per week, or per month. This tool helps you keep your budget under control. For more details, visit your account settings or contact support.

All casino and betting activities on tkok are for persons aged 21 and above only. Age is verified at the time of registration and accounts for minors are not permitted. Parents can enable parental controls on their devices to prevent underage access. Do not attempt to open an account if you are under 21.

Yes. You can request a self-exclusion or cooling-off period on tkok. A temporary break locks your account for a specified period of time. For a permanent closure, you must notify the support team in writing. Making this decision shows responsibility — tkok fully supports it.